Associate Vice President of Guest Experience (AVP)

Natural History Museum of Los Angeles County

Los Angeles, California


The Natural History Museums of Los Angeles County (NHMLAC) are seeking a strategic, collaborative and revenue-oriented leader with exceptional communication, customer service and management skills for the newly created role of Associate Vice President of Guest Experience (AVP).  Reporting to the Chief Strategy & External Relations Officer, the AVP will be charged with overseeing a best practice guest experience and optimal third-party revenue function at the Natural History Museum in Exposition Park and at La Brea Tar Pits.

  • 8 to 10 years of experience in both front-line and management roles, supervising cross-functional groups, with experience in a public ticketing environment preferred.
  • Track record of improving customer service using training and other strategies, preferably in a large, complex environment that serves the public.

The annual salary range for this position is $145,000 to $155,000 plus benefits.

To learn more and apply, please see and submit an application to Morris & Berger.