Visitor Insights Specialist (Part-Time)

Oakland Museum of California

Oakland, California


The Visitor Insights Specialist enhances the visitor experience at OMCA by providing a welcoming presence in the galleries and garden; offering excellent customer service; assessing conditions in the galleries and garden to ensure the safety and security of visitors and collections; creating a visitor feedback loop; and conducting rigorous evaluations and audience research projects. This position focuses on the visitor and their experiences, rather than the educational role of explaining exhibition content. The role is a facilitator and active researcher who uses evaluative thinking to both address the needs of visitors and inform the work of OMCA.

We have 2 openings. Each position is part-time (15 hours per week), working either Friday/Saturday or Friday/Sunday.

Learn more about the position and apply here