Visitor Services Associate

Japanese American National Museum

Los Angeles, California


JANM is seeking a FT/Non-exempt Visitor Services Associate to join our team, schedule Wednesday thru Sundays. Associate assists the manager, works in a team and is responsible for creating an inviting environment for guests while providing excellent customer service by interacting throughout the museum and exhibit space. Provides information about Museum exhibitions, programs, safety procedures, and services including the Hirasaki National Resource Center, Facility Rentals, and Group Visits.

Bachelor’s degree preferred; or an equivalent combination of education and experience. Minimum one year of Front-Line Guest Service/Receptionist experience. Familiarity with reception lobby tasks deal with the general public as guests. Takes guest reservations and answers general inquiries--in person, over the phone, and via email. Requires availability on weekends and evening hours. Background and credit check required. Experience with MS Office, Gmail, Google Calendar and Altru preferred. Visit our website at for full job description. EOE. Salary $17.00 per hour.