Visitor Services Associate (Part-Time)
Japanese American National Museum
Los Angeles, California
Creates an inviting, professional environment for museum guests by providing excellent front-line service in the lobby, by phone, and email. Provides welcoming professional service to all museum guests from individuals to groups of all sizes. Processes admission, direct incoming phone calls, and disseminate general information on exhibitions/museum programs. HS Diploma, Bachelor’s preferred. Minimum one-year front-line customer service/receptionist experience. Familiarity with reception lobby tasks dealing with the general public as guests. Sensitivity to Japanese American and Asian American history, culture, and community required. Familiarity with POS system and handling ticket/payments. Ability to follow public health protocols and procedures. Prior non-profit experience and working with volunteers is beneficial. Familiar with Google Suite, MS Office and Altru database preferred. Background Check required. Visit janm.org/jobs for full job description and application form. EOE.